4-HELP Knowledge Resource
The 4-HELP web page (4help.okstate.edu) is a library of support documentation for Information Technology services. A Search link provides a way to search for topics. Additionally, the page’s SmartForm Index link leads to a list of forms to request specific types of help from Information Technology.
The main content of the 4-HELP web page lists the categories of topics that align with the Service Catalog. Within each topic are knowledge entries that address common questions.
The SmartForm Index, found in the right column of the page, lists numerous form to request specific services. The forms help collect essential information needed by the OSU-IT Helpdesk to be able to process the request properly.