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Oklahoma State University

New Voicemail System for Employees

IT technicians are installing a new voicemail system for faculty and staff on Oklahoma State University’s Stillwater campus. The switch to the new Cisco Unity system will take place at 9:00 p.m. on Tuesday, June 5, 2018.

Entering the new voicemail system will be the same as in the past. Users press the voicemail key on desk phones or dial 4-MAIL (6245) on campus. Off campus, users call 405-744-MAIL (6245).

Users can get into the new system as soon as 9:15 p.m. on Tuesday, June 5, 2018. Upon entering the system the first time, users will need to set up a new mailbox. In the simplest setup, users will record their name and set up a new personal identification number (PIN).

Detailed setup and general instructions:

NOTE:  Voicemail messages left on the old system:

  • The old system will keep messages left on the voicemail system before Tuesday, June 5, at 9:00 p.m.
  • Messages left on the old system will remain there until October 1, 2018.
  • To gain access to messages: call 4-4MBX (4-4629) from on campus; call 405-744-4MBX (4629) from off campus. Use the PIN number for the old account.

For help: Please contact the OSU-IT Helpdesk at 405-744-HELP (4357) or send email to