Oklahoma State University: The STATE's University
Visit the OSU Home Page
IT Home
About IT
Organization
Policies
Service Catalog
Student Resources
Faculty/Staff Resources
IT Announcements
IT Ransomware Advisory
UTSF Committee
Turn Off Spam Digest
How To...
O-Key Account Access
Cowboy Mail
Orange Mail
Outlook Web Access
splash0061.jpg

IT Spotlight:

Voicemail Upgrade
On Monday, April 4, beginning at 6:00 p.m. technicians will begin an upgrade process on the voicemail system.

What you need to know during this process.

  • Voicemail services will not be available from 6:00 p.m. to 7:00 p.m.
  • Menu driven response systems (i.e. "Press 1 ... Press 2 ...") will not be available from 6:00 p.m. to 7:00 p.m. If your department wishes to pre-arrange to have calls forwarded to another answering source, please submit a help ticket by calling the IT Helpdesk at 744-HELP (4357) or send email to helpdesk@okstate.edu . Requests must be received by 5:00 p.m. on April 1st.
  • At approximately 7:00 p.m., voicemail services will become operational and menu driven response systems will return to their normal state.
  • Technicians will begin the initialization of the new voicemail system. This is expected to take up to 24 hours. This will not affect voice operations.

What you need to know about the new voicemail system.

  • Any message contained within your voicemail before 6:00 p.m. on April 4 will be restored to the new system.
  • Access to new voicemail system remains the same: 744-MAIL (6245.)
  • Messages received during the 24-hour initialization process regrettably will not be moved to the new voicemail system. You can listen to them by calling 744-5337. Please note that these messages will be purged from the system on April 19 at 5:00 p.m.
  • Your voicemail indicator light will remain on if you have messages located at 744-6245 (new voicemail) or 744-5337 (old voicemail.) Please access both numbers to reset the light.

We apologize for any inconvenience you may experience due to the upgrade but feel it is very important to keep our voicemail system current. Please direct any questions to the IT Helpdesk at 744-HELP (4357.)

 
Available Software for OSU Students, Faculty, and Staff
Go to the IT Software Distribution site (app.it.okstate.edu/sdc), login with your O-Key e-mail address and password, and choose from a list of Microsoft and other educational titles. For more information, please contact the IT Helpdesk at helpdesk@okstate.edu or (405) 744-HELP (4357).
 
E-Mail for Life
As an OSU student, you will receive an @okstate.edu e-mail account when you activate your O-Key account. You can choose to have your mail delivered to Cowboy Mail (cowboymail.okstate.edu) or Orange Mail (orangemail.okstate.edu). Both systems allow you to maintain your e-mail account after graduation. Your e-mail services also include mailbox storage, online file storage, spam filtering, and mail forwarding. For more information, please visit the 4-HELP Knowledge Resource website at 4help.okstate.edu. If you have any questions, contact the IT Helpdesk at helpdesk@okstate.edu or (405) 744-HELP (4357).
 
Wireless Network
The secured wireless networks available on the OSU Stillwater campus are OSUSTAFF and OSUSTUDENT. Users will log into the network with their O-Key username and password. When using either of these networks, users won't have to authenticate again until their password expires or is updated. For more information, please visit the 4-HELP Knowledge Resource website at 4help.okstate.edu and look under the Network Services, Connectivity, Wireless sections. If you have any questions, contact the IT Helpdesk at helpdesk@okstate.edu or (405) 744-HELP (4357).
 
Secure Remote Access
Information Technology has implemented a secure remote access service. This Web-based service will allow an employee or student to access resources on the OSU/A&M campuses in a secure manner. The software for this service can be downloaded at osuvpn.okstate.edu. For more information, please visit the 4-HELP Knowledge Resource website at 4help.okstate.edu and look under the Network Services, Connectivity, Remote Access, OSU Virtual Private Network section. If you have any questions, contact the IT Helpdesk at helpdesk@okstate.edu or (405) 744-HELP (4357).
 
Antivirus Solutions
Information Technology would like to remind users of the university's antivirus solutions: Forefront and Microsoft Security Essentials (MSE). Because OSU is no longer licensed for McAfee, any OSU-issued copies of McAfee should be replaced with these solutions. (Note: The Mac version of McAfee is still available on the Software Distribution Center.) The IT department recommends using Microsoft Essentials that is available for download from the Microsoft website http://www.microsoft.com/security_essentials/. If you have any questions, please contact the IT Helpdesk at helpdesk@okstate.edu or (405) 744-HELP (4357). [Exp. 7/1/2012]
 
 

About IT:

IT Mission
The Information Technology Department provides innovative, reliable, and integrated technology solutions, quality services, and information resources.
 
Vision
The Information Technology Department will strive to be a recognized and effective force in using technology to support the ongoing mission and goals of Oklahoma State University
 
more..
 
The State's University
Oklahoma State University - Stillwater | Stillwater, OK 74078 | 405.744.5000
Copyright © 2006 Oklahoma State University | All rights reserved