When a student or staff member contact's the OSU Help Desk asking to get back into Banner/Self-Service, and no longer has an O-Key assignment, they will need to use the Alternate login link.  

Getting Started:

OSU System users (OSU, Tulsa, OKM, and OKC) will use the following link:
https://ssb.okstate.edu/PROD/OSU/twbkwbis.P_GenMenu?name=homepage

OSU A&M Institution users will use one of the following link's:
https://ssb.okstate.edu/PROD/OPSU/twbkwbis.P_GenMenu?name=homepage
https://ssb.okstate.edu/PROD/LU/twbkwbis.P_GenMenu?name=homepage
https://ssb.okstate.edu/PROD/CSC/twbkwbis.P_GenMenu?name=homepage
https://ssb.okstate.edu/PROD/NEO/twbkwbis.P_GenMenu?name=homepage

• Contact the Registrar (Students) or HR (Staff/Faculty) to have them give you your Banner ID and Banner PIN.
• Open a web browser (Apple Safari, Mozilla Firefox, Google Chrome, Microsoft Edge, etc).
• Navigate to the the needed alternate login page using your institutions link.
• Click the Alternate Login link.
• 
• On the next page enter your Banner ID and Banner PIN received from the Registrar or HR.  
• Click the Login button.
• Once the Login button is clicked, you should be taken to the Self-Service page of the institution link you chose.