Security Incident

Phishing or Fraudulent Email

Meant to trick users into divulging private information. Includes extortion, suspicious, malicious and gift card emails. 

Spam Email

Also known as junk mail, refers to unsolicited and irrelevant email messages, usually sent in bulk to a large list of recipients. Often used to trick or scam users. 

Suspicious Phone Call or Text Message

A form of phishing through unwanted calls or text messages. Used to steal money or personal information from users.