Charlie Metzger

Director of Enterprise Systems and Data Center Operations

Deputy CIO of OSU A&M Schools

Accomplishments

Mr. Metzger has worked in IT and higher education for over 28 years. He began his career with OSU Information Technology as a mainframe COBOL/DB2/IMS/CICS developer and later led IT's first web application development team during the emergence of the dot-com era. He assumed responsibility for the university's mainframe environment just prior to the "Y2K crisis" and managed the mainframe environment until the mainframe's eventual retirement in 2018. Mr. Metzger served as technical lead for the Banner ERP implementation which replaced the mainframe environment. In his current role as the Manager of Enterprise Operating Systems, Mr. Metzger provides leadership and oversight for the OSU/A&M Banner ERP environment and the OSU IT Data Center.

Areas of Interest and Growth

• Transformational leadership
• Design thinking
• Data center modernization

Current Projects

• Banner disaster recovery review
• Data Center modernization

Jeff Arnold

Operations Technologist I

Current Projects

• Keeping the Data Center PC’s up to date and operational
• Following current technical innovations and upgrading Ops equipment

Jeffrey Holly

Operations Technologist I

Areas of Interest and Growth

• Increasing the physical security of the data center.

Jim Davis

Database Administrator

Accomplishments

Starting out as a student programmer, Mr. Davis retired after working 31 years at Northeastern State University. He has extensive experience in all aspects of programming on multiple operating systems, computer languages and hardware including areas of overlap with telephony and computer networks. He has created innovative software solutions in an extremely wide range of Higher Education areas.

Areas of Interest and Growth

• Software best practices and source control.
• Software development frameworks for various computer languages and platforms
• Software automation tools and applications
• Software tools for analyzing computer and network performance

Current Projects

• Finish preparation for PROD ODS 9.1/9.2 Upgrade on production batch servers
• Finish ODSP Code Tree preparation for 9.1/9.2 Upgrade
• Automate ODI Log Purges per Ellucian guidelines
• Provide assistance on ETHOS project

Kyle Haines

Shift Coordinator

Accomplishments

IT Social Committee Representative for Data Center
Data Center Continuity

Areas of Interest and Growth

• Data Center Design and Planning 
• Data Center Operations
• Data Center Management

Current Projects

• Data Center Operations
• CRAC Unit Oversight (Temperature and Humidity adjustments for seasonal and server changes)
• Part Time Scheduling

Matt Kerntke

Database Administrator

Accomplishments

Mr. Kerntke has worked for Oklahoma State University's IT department for 20 years.  He spent 10+ years working with mainframe production, 4 years as manager of the area.  He has spent the last 7 years working with the new Banner environment and was part of the team tasked with implementation.  In the past year he has built the new Cognos 11 reporting environments, aided in the migration of the Oracle databases (both staging and production) to the new Exadata hardware, and built new servers to handle transmitting database generate files to vendors/departments.   

Areas of Interest and Growth

• Further develop skillset for working with Apache and tomcat, training on network architecture and protocol layers

Current Projects

• Finalizing of Cognos 11 implementation/testing, updating Oracle database password versions to improve security.

Daniel Minton

Operations Shift Coordinator

Accomplishments

Oversaw the maintenance of server inventory and server documentation, ensuring the accuracy of the information for both IT and public dissemination
Worked on streamlining processes to ensure faster relay of information needed for repair and maintenance of server processes

Areas of Interest and Growth

• Ensuring the speed and accuracy of IT needs
• Growth in IT security needs and processes
• Expanding Ops area of influence to coincide with current IT ideals

Current Projects

• Server and procedure documentation
• Physical inventory maintenance
• Streamlining information dissemination

Christopher Painter

Operations Shift Coordinator

Accomplishments

Mr. Painter has worked in the OSU IT Data Center for over 15 years. In general, he has been responsible for ensuring work requested of the Data Center has been completed in a timely manner. He has recently completed a project to migrate fiber lines from end-of-life hardware including diagnosing and remedying issues with new connections. He has also helped plan the locations of the new Storage Area Network (SAN) hardware to help balance resource requirements.

Areas of Interest and Growth

• Information Assurance
• Data Center Planning and Design
• Basic Electronics
• Gaming/computing history.

Current Projects

• Working with CS Department to relocate their computer room to the Data Center.  
• Writing a style guide to wiring procedures in the Data Center.  
• Maintenance and monitoring of systems in the Data Center.

Kerris Powell

Manager Data Base Administration

Accomplishments

Mr. Powell has worked for Oklahoma State University IT for over 20 years. He spent most of the first 7 years working for the OSU IT Data Center before transitioning to database and system administration fifteen years ago. Mr. Powell currently is a Manger in the Enterprise Operating Systems area with a focus in database administration of OSU IT's legacy and Banner Oracle databases and Weblogic and tomcat administration for the Middleware components of the Banner applications. In the past year, Mr. Powell has completed the configuration of OSU IT's new Oracle Exadatas, coordinated the Oracle database migration to those new Exadatas, and coordinated the migration all the Weblogic servers for the banner environment to Linux 7 servers.

Areas of Interest and Growth

• Oracle Databases
• MySQL and Microsoft SQLServer
• Linux Administration

Current Projects

• Langston Starrez configuration
• Upgrade 12.2.0.1 Oracle Databases to 19c
• Weblogic to Tomcat Conversion, Connection Manager Configuration
• Oracle Cloud backup configuration for new Exadatas
• Key Vault configuration for new Exadatas 

Shelley Taylor

Database Administrator

Accomplishments

Shelley graduated from Oklahoma State University with a Bachelor of Science degree in MIS and has worked in the OSU IT department for almost 5 years.

Areas of Interest and Growth

• Banner Upgrade Process Better understand and write PL/SQL Ethos Evision

Current Projects

• Implementing Clean Address Integration with Banner General Self Service Implementing Communication Manager

Brenda Williams

Manager

Accomplishments

Monitored, analyzed and made modifications to improve the performance of Banner Employee Self Service.  The result was over an eighty percent improvement in Time and Leave approvals.
Upgraded the Banner 9 applications to address various security issues with underlying open source components used within the Banner Self-Service Platform.
Researched, planned and implemented Ethos Integration which allows for “real-time” integration between 3rd party applications and Banner.

Areas of Interest and Growth

• Interested in implementing a system that allows for data driven decisions to increase performance of the ERP applications and enhance the end user experience.
  
• Explore opportunities to provide a more secure and reliable environment for the ERP applications.
  
• IT Management training.

Current Projects

• Banner 8 Self-Service to Banner 9 Self-Service conversion
  
• Conversion of the Banner 9 application to run on tomcat servers.
  
• Implementing Banner Extensibility, Banner Communications Manager, TouchNet One Card integration with Ethos and ILP integration with Ethos.

Jacky Wu

Database Administrator

Accomplishments

1. Provide timely support to all eight campus
2. Drafted and finished instruction for several area such as transcript printing etc..
3.  Make organzation and work process clear with self-made work flow.

Areas of Interest and Growth

• Keep learning on business analytic skills on database and data related field. 
  
• With full interest on learning new software and skills if need and willing to share the experience with joy.

Current Projects

• Printer server migration for TEST and PROD.

Dake (Neo) Zhang

Database Administrator

Accomplishments

Mr. Zhang has been working in IT and Higher Education for years in Oklahoma. He has dedicated himself to Data management and analytics for the university and Digital Transformation in Higher Education. He has built the Document Image System for all different departments across the campus.

Areas of Interest and Growth

• Big data management Algorithms and Methods for Big Data Analytics.
  
• Data mining 

Current Projects

• Upgrade ApplicationXtender to 20.4 for both Legacy and BDM system Upgrade Grooper to 2021