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Business Services - Business Automation

Owner: Charlie Metzger - Enterprise Systems and Data Center Operations

Service Offerings

Automated Job Processing

In Applications Manager this service involves creating process flows for functional areas, updating parameters on jobs, troubleshooting problems/errors, updating run schedule (time/days).

Service Lead

Brenda Williams

Target Audience

Staff

Campus Availability

All

 

Business Automation Ticket ( Email to Helpdesk )

Automated Notifications

Creation and automation of emails and letters to a directed population with the content containing user based data from Banner.

Service Lead

Brenda Williams

Target Audience

Staff

Campus Availability

All

Automated Notifications Ticket ( Email to Helpdesk )

Business Process Workflows

The BDM workflow service provides a document review process flow. Documents can be routed to different inboxes where annotations, redactions, and general markups can be applied.

Service Lead

Brenda Williams

Target Audience

Staff

Campus Availability

All

Business Process Workflow Ticket ( Email to Helpdesk )
Version 1.0.12 - Published 5/19/2023
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