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Communication and Collaboration

Telephony Services

Owner: Jay Lively - Network & Telecommunications Services (NTS)

Service Offerings

Cellular Devices

Set up or adjust payment for a university-provided cellular phone and cellular service, request changes be made to your cellular plan, or cancel service.

Service Lead

Ryan Frederick

Target Audience

Faculty, Staff, ITC

Campus Availability

STW, Tulsa

 

The following services: Add International Calling Plan to Existing Cellular/Mobile Phone Service, Change Name and/or Billing Account on Employee Cellular/Mobile Phone Service, Change Plan on Existing Employee Cellular/Mobile Phone Service, New Employee Cellular/Mobile Phone Service, Upgrade an Existing Campus Employee Cellular/Mobile Phone, can now be accessed through our new Client Portal here.

Electronic Faxing

Establish a new electronic fax mailbox, disconnect an old one, or modify an existing one.

Service Lead

Ryan Frederick

Target Audience

Faculty, Staff, ITC

Campus Availability

STW, Tulsa

 

Services for Electronic Faxing can now be found on our new Client Portal here.

Schedule a Consultation

Schedule a meeting with the Network & Telecommunications Service Team (NTS).

Service Lead

Ryan Frederick

Target Audience

Faculty, Staff, ITC

Campus Availability

All

 

The service request for Scheduling a Consultation can now be found in our New Client Portal here

Telephones

Request a new phone, modify existing phone service, or cancel service.

Service Lead

Ryan Frederick

Target Audience

Faculty, Staff, ITC

Campus Availability

STW, Tulsa

 

The following services, including campus phone device relocation, changing or updating campus phone caller identification, requesting new campus landline phone service, disconnecting existing campus landline phone service and requesting an external phone ringer, can now be found at our New Client portal located here.

Voicemail & Calling

Make changes to voicemail configurations or calling features, such as call waiting or automated menus.

Service Lead

Ryan Frederick

Target Audience

Faculty, Staff, ITC

Campus Availability

STW, Tulsa

The following services, such as adding or removing remote access or softphone capabilities for on-campus desk phones and resetting campus phone voicemail PIN can now be found in our new Client Portal located here.

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