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Enterprise Information Technology

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Communication and Collaboration

Telephony Services

Owner: Jay Lively - Network & Telecommunications Services (NTS)

Service Offerings

Cellular Devices

Set up or adjust payment for a university-provided cellular phone and cellular service, request changes be made to your cellular plan, or cancel service.

Service Lead

Ryan Frederick

Target Audience

Faculty, Staff, ITC

Campus Availability

STW, Tulsa

 

New Employee Cellular\Mobile Phone Service

Add International Plan To Existing Campus Employee Cellular\Mobile Phone Service

Upgrade Existing Campus Employee Cellular\Mobile Phone Device

Change Name and/or Billing Fund on Employee Cellular/Mobile Phone Service

Change Plan On Employee Cellular\Mobile Phone Service

Electronic Faxing

Establish a new electronic fax mailbox, disconnect an old one, or modify an existing one.

Service Lead

Ryan Frederick

Target Audience

Faculty, Staff, ITC

Campus Availability

STW, Tulsa

 

Disconnect Electronic Fax Service

New Electronic Fax Service

Schedule a Consultation

Schedule a meeting with the Network & Telecommunications Service Team (NTS).

Service Lead

Ryan Frederick

Target Audience

Faculty, Staff, ITC

Campus Availability

All

Request Telecommunication Consultation

Telephones

Request a new phone, modify existing phone service, or cancel service.

Service Lead

Ryan Frederick

Target Audience

Faculty, Staff, ITC

Campus Availability

STW, Tulsa

 

Campus Phone Device Relocation

Change\Update Campus Phone Caller Identification

New Campus Landline Phone Service

Disconnect Campus Landline Phone Service

Request External Phone Ringer

Voicemail & Calling

Make changes to voicemail configurations or calling features, such as call waiting or automated menus.

Service Lead

Ryan Frederick

Target Audience

Faculty, Staff, ITC

Campus Availability

STW, Tulsa

Add Or Remove Remote Access\SoftPhone For On-Campus Desk Phone
Reset Campus Phone Voice Mail PIN

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