Technology Support
Need Help?Contact the OSU IT helpdesk
Our helpdesk technicians are here to assist you with any tech issue or question. Chat with our live support, find ways to contact the helpdesk, or get fast solutions to common topics below.
Helpdesk information
- Fall Helpdesk Hours
General Phone Support In-person Support Monday - Friday 7 a.m. - 12 a.m. 8 a.m. - 5 p.m. Saturday 10 a.m. - 5 p.m. Closed Sunday 2 p.m. - 11 p.m. Closed Holiday Phone Support In-person Support Labor Day 12 p.m. - 10 p.m. Closed Nov. 27 -29 Closed Closed Dec. 23 10 a.m. - 5 p.m. Closed Dec. 24-25 Closed Closed OSU Winter Break (Except Weekends) 8 a.m. - 5 p.m. Closed Dec. 31 - Jan. 1 Closed Closed - Spring Helpdesk Hours
General Phone Support In-person Support Monday - Friday 7 a.m. - 12 a.m. 8 a.m. - 4:30 p.m. Saturday 10 a.m. - 5 p.m. Closed Sunday 2 p.m. - 11 p.m. Closed Holiday Phone Support In-person Support MLK Day 8 a.m. - 12 a.m. Closed Spring Break 8 a.m. - 9 p.m. 8 a.m. - 4:30 p.m. - Summer Helpdesk Hours
General Phone Support In-person Support Monday - Friday 7 a.m. - 10 p.m. 8 a.m. - 5 p.m. Saturday 10 a.m. - 5 p.m. Closed Sunday 2 p.m. - 10 p.m. Closed Holiday Phone Support In-person Support Memorial Day 12 p.m. - 10 p.m. Closed Juneteenth 12 p.m. - 10 p.m. Closed July 4-5 12 p.m. - 10 p.m. Closed - Remote AssistanceWe offer remote assistance using Microsoft Teams on open incident tickets. Please contact an IT technician using one of the methods provided above to open an incident ticket.