Notice: Upcoming Change to Adobe Creative Cloud Synced Files For All Users

 

On Oct. 1, 2024, Adobe is discontinuing the Creative Cloud Synced files feature. 

 

This change will impact users by:

• • No longer synchronizing assets in the local Creative Cloud Files folder on devices
  • Permanently deleting cloud copies of files in Creative Cloud Files folder
  • Removing access to shared folders and assets previously shared from Creative Cloud Synced files 

All users should make sure their Creative Cloud files are syncing to their local device so that they do not lose any data. Additionally, users should move files to an alternative storage solution before this date.

 

More information on managing files in Creative Cloud can be found by visiting Adobe’s help page.

 

• How can I download a copy of my Adobe Creative Cloud files on my desktop? 
  Visit Adobe's help page for more information on downloading copies of files.
• How does this change impact sharing files with others using Adobe products?
  Files and folders shared with other users from Synced files will no longer be accessible. All Adobe apps that use Creative Cloud Synced files to facilitate users to share files across devices will remove those integrations.
• Can I recover my files after Oct. 1?
  There will be no way to recover deleted files post-discontinuation.
• How long will my Creative Cloud Synced files be available?
  Your assets will be available in Creative Cloud Files until Oct. 1, 2024. All assets in your local Creative Cloud Files folder on your advice will remain intact and under your control.
• Is everyone in the OSU/A&M system impacted by this change?
  All users logging into Creative Cloud with their OSU/A&M login will be impacted.
• Are there any exceptions or alternatives to Creative Cloud Synced Files?
  Cloud Documents, available in Photoshop, Illustrator, Fresco, and Adobe Express enable saving and access to your work across desktop, mobile, and web surfaces.
  Creative Cloud Libraries, available in Creative Cloud applications and Adobe Express, enable organization, reuse, and sharing of brand and creative assets.