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Welcome to OSU! Wondering where to start? This guide will help you navigate some of the main IT services you will need.

Need Help?

Contact the Helpdesk

Our helpdesk technicians are here to assist with tech issues and answer any of your questions. Chat with our live support or find how to contact the helpdesk below.

 

Helpdesk

Activating your Orange Key (O-Key) account

Use your O-Key account to access OSU services, including email and wifi. You should receive an email with instructions to setup your O-Key account when you start.

 

If you have started already and have not set up your account visit okey.okstate.edu  and click “Activate your O-Key Account” to get started.

Setting up multi-factor authentification

Multi-factor authentication (MFA) plays an important role in keeping OSU accounts and services protected by providing a second layer of authentication to accounts.  All staff members are required to secure their O-Key account with multi-factor authentication. DUO is the MFA system used at OSU.

 

DUO is available as a downloadable application for mobile devicess, where authentication passcodes will be recieved. Passcodes can also be received by text message.

 

Learn  more about multi-factor authentification

Accessing your OSU email

Email is crucial for keeping up with the latest OSU announcements as well as sending and receiving messages. OSU uses "Cowboy Mail" which is based off Microsoft Office 365.

 

Login to your OSU email using your O-Key credentials. You can also download the Outlook app from Google Play or the Apple App Store to access your email on your phone.

 

Access Cowboy Mail

myOKSTATE

myOKSTATE is the central hub for accessing most OSU services, including paystubs, timesheets and quick access to email.

 

Visit myOKSTATE

University provided software

Employees have access to Office 365 which includes Word, Excel, PowerPoint, OneNote, OneDrive and more. Login to Office 365 on your laptop or PC and click "Install Office" to get started.

 

Adobe Creative Cloud is also available for faculty and staff, which includes Photoshop, Acrobat, Lightrom, Dreamweaver, and more. Visit www.adobe.com  and sign in with your O-Key account to access these services. 

Campus Wi-Fi

The OSU campus has Wi-Fi in most areas. Connect to the “eduroam” network using your O-Key email address and password.

 

Learn more about Campus Wi-Fi

Your ID card

You will use your university ID card to access buildings and pay for items on campus. Employees will receive ID cards once they are hired. 

 

Learn more about OSU ID cards

 

What's next?

If you haven't already, check out the okstate Human Resources site and download the Rave Guardian App.  If you are looking for other services EIT offers, visit our service information page.

Set your Enterprise IT communications

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Subscribe to IT Announcements

IT Announcements are the messaging channel used to alert the university system of interruptions to digital services managed, administered or monitered by Enterprise IT.

 

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