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Welcome to OSU! Wondering where to start? This guide will help you navigate some of the main digital services you will need.

Need Help?

Contact the Helpdesk

Our helpdesk technicians are here to assist with tech issues and answer any of your questions. Chat with our live support or find how to contact the helpdesk below.

 

Helpdesk

Activating your Orange Key (O-Key) account

Use your O-Key account to access OSU services, including email, Wi-Fi and Canvas courses. Undergraduate students and graduate students should receive an email with instructions to setup their O-Key account when they become 'Admitted' students.

 

O-Key account passwords expire every 120 days. If you haven't already, visit okey.okstate.edu  and click “Activate your O-Key Account” to get started.

Setting up multi-factor authentification

Multi-factor authentication (MFA) plays an important role in helping keep OSU accounts and services protected by providing a second layer of authentication to accounts. Students are required to secure their O-Key account with multi-factor authentication.

 

DUO is the MFA system used at OSU. DUO is available as a downloadable application for mobile devices, where authentication passcodes will be recieved. Passcodes can also be received by text message.

 

Learn  more about multi-factor authentification

Accessing your OSU email

Email is crucial for keeping up with the latest OSU announcements and sending and receiving messages. OSU uses "Cowboy Mail" which is based off Microsoft Office 365.

 

Login to your OSU email using your O-Key credentials. You can also download the Outlook app from Google Play or the Apple App Store to access your email on your phone.

 

Access Cowboy Mail

University provided software

Students are provided an Office 365 subscription at no additional cost, which includes Word, Excel, PowerPoint, OneNote, OneDrive and more. Login to Office 365 on your laptop or PC and click "Install Office" to get started.

Campus Wi-Fi

The OSU campus has Wi-Fi in most areas. Connect to the “eduroam” network using your O-Key email address and password.

 

Learn more about Campus Wi-Fi

myOKSTATE and course materials

myOKState is the central hub for accessing most OSU services, including email and digital classroom materials through Canvas. Most OSU Services can be found here. You might need to wait up to 30 minutes after activating your O-Key account before MyOKState will allow you in.

 

Visit myOKSTATE

Your ID card

You will use your university ID card for checking out library books, using your meal plan, or accessing your residential building.

Students will receive ID cards during New Student orientation.

 

Learn more about OSU ID cards

Computer labs and remote printing stations

Computer labs are available in Math Sciences 108 and the 4th floor of the Classroom Building (not the North CLB). A large computer lab can be found in the Edmon Low Library. 

 

Remote printing is a technology which allows you to submit print requests to printing stations around campus. Students do not have to worry about bringing personal printers with them. 


See printing locations and details

Technology Recommendations

Enterprise IT doesn’t recommend any specific laptops, PCs, tablets, or smartphones; although your college or major may have requirements or needs. You should make sure your laptop meets Microsoft's Office 365 system requirements. Most modern laptops and computers meet these requirements.

 

What's next?

If you haven't already, check out New Student Orientation and Enrollment, for more information. If you are looking for other services EIT offers, visit our service information page for a list of all services.

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