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Desktop Client

Recover Emails from Deleted Items

  1. Go to the “Deleted Items” folder in your mailbox

  2. Click the item you want to restore or select multiple items by holding “Ctrl” and clicking on the items.

  3. After making the selections, click the “Move” button on the ribbon, and select “Other Folder…”

    Move Button Options

  4. Scroll up to find your “Inbox.” Select it and click “OK.”

  5. These items will now be moved to your Inbox.

Restore Deleted Items

Note: These items can only be recovered from the past 30 days.

  1. Go to the “Deleted Items” folder in your mailbox

  2. Click the “Recover items recently removed from this folder” button.Recover items recently removed from this folder button.

  3. Click the item you want to restore or select multiple items by holding “Ctrl” and clicking on the items. To restore all items, click “Select All.”

  4. After making the selections, click the “Restore Selected Items” option and click “Ok.”

  5. These items will now be restored to your mailbox.

Web Client

Restore Deleted Items

  1. Go to the “Deleted Items” folder in your mailbox

  2. Click the item you want to restore or select multiple items by clicking the circle on the left side of the emails.

  3. After making the selections, click the “Restore” button located at the top of the screen.

    Restore button

  4. These items will now be restored to your mailbox.

Recover Emails from Deleted Items

Note: These items can only be recovered from the past 30 days.

  1. Go to the “Deleted Items” folder in your mailbox

  2. Click the “Recover items deleted from this folder” button.Delete Items, Recover items deleted button

  3. Click the item you want to restore or select multiple items by clicking the circle on the left side of the emails.

  4. After making the selections, click the “Restore” button located at the top of the screen.

    Restore button

  5. These items will now be restored to your mailbox

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