The following instructions will detail how to activate a Long-Term Visitor Service Account. These actions can be performed by either the Primary or Secondary Owner(s). The three activation sections include Long Term Visitor Information, Email and Password.

1. As an assigned Owner of the Service Account, you will access your personal O-Key profile via okey.okstate.edu. If asked, please confirm your emergency contact information.

2. From within your O-key profile, click on “Service Accounts” on the left pane.

3. Choose the appropriate Service Account listed by clicking on the “Activate” link in the Activate/Modify column.

4. From the resulting “Long Term Visitor Information” form, enter/choose the following information:

   1. Enter the Account Name (This is the display name that will show in the Exchange Global Address List (GAL). The default value that is displayed in the field when the Service Account is being activated is the Service Account UID. Edit this value if you would like a different Account Name.)

   2. Choose Yes or No if you would like this Service Account to be displayed in the GAL

   3. The Service Account Description is a non-editable. This is the information that the Identity Management Specialist (IDMS) entered when the Service Account was created, based on information provided via the approved Service Account Request process. If the owner needs to modify this information, please email helpdesk@okstate.edu or phone 405-744-4357.

   4. Enter any additional notes about this Service Account. This is not a required field.

   5. Click the Next Button. This page is using the following validation rules:

      • If the Account Name field is blank, you will see the following error message: "Exchange Display Name is required. Please enter an Exchange Display Name".

5. The next page in the activation wizard is the “O-Key Email Address” form.

   5. Enter an email address and re-enter to confirm. The default value that is displayed in the field when the Service Account is being activated is the Service Account UID. Edit this value if you would like a different email address.

   6. Click the Next Button. This page is using the following validation rules:

      • If this field is blank, you will see the following error message: "Your email address is blank. Please enter your email address".

      • If the email address in the first text box does not match the email address in the second text box, you will see the following error message: "Your email addresses do not match. Please re-enter your email address."

      • If the email address selected is already being used by another user, you will see the following error message: "The email alias "xxx.xxxxxxxxxx" is not available. Please select something else.”

      • If the email address contains prohibited words, you will see the following error message: "The email address contains a prohibited word. Please remove it."

6. The next page in the activation wizard is usage notification page. Clicking continue on this page will send you to the “password creation page”. You have the choice to use one of the four generated passwords or enter your own. NOTE: If choosing your own password, please ensure that the password adheres to the published password complexity standards. Please verify that CAPS LOCK is turned off if entering your own password.

7. Click the Next Button. This page is using the following validation rules:

   1. • If no password is selected or entered, you will see a pop-up window with a message that says: "Please select a password or enter your own."

      • If the length of the password entered is smaller than eight characters, you will see the following error message: "The length of the password entered is smaller than eight".

      • If the password entered does not contain an upper-case character, you will see the following error message: "The password entered does not contain an upper-case character".

      • If the password entered does not contain a number, you will see the following error message: "The password entered does not contain a number".

      • If the password entered in the first text box does not match the password in the second text box, you will see the following error message: "The passwords do not match. Please reenter your password".

      • If the password entered contains a dictionary word, you will see the following error message: "The password entered contains a dictionary word. The word is: "

      • If the password entered contains a space, you will see the following error message: "Your password contains an illegal character. Please reenter your password”.

      • If the password entered is one of the last four passwords previously entered or it has been used in the last eight days, you will see the following error message: "The password chosen is one of the last 4 passwords previously used or it has been used in the last 8 days."

8. The next page is the Long-Term Visitor Account Profile. This indicates that you have successfully completed the wizard. The Profile will list all information pertaining to that Service Account. If necessary, share the information with all owners of the account.

9. Please note that a Secondary Owner is required for all Service Accounts.

10. Please make certain that all owners (primary and or secondary) are provisioned with mailbox rights they will need.