Skip to main content

Information Technology

Open Main MenuClose Main Menu

1. In order to upgrade to the newest version of Office, you will first need to uninstall the currently installed version. Click the Windows button in the bottom left corner of your screen. Type in “Control Panel” and click the top result.

Picture showcasing where to find the control panel option.

2. Inside Control Panel, click on the Uninstall a program link listed under the Programs header.

Picture showing where to find the uninstall program link listed under the programs header.

3. Locate Microsoft Office 20XX on your programs list and right click it. Select Uninstall.A picture showcasing finding Microsoft Office on the programs list and uninstalling it.

4. When it is done uninstalling, you may begin the installation process for the newest version of Office.

5. To download Office on your computer, login to your Cowboy Mail account. To access Cowboy Mail, visit

6. Enter your O-Key account credentials to login.

Picture showcasing the sign in screen, specifically the email part of the login.


A picture showcasing the sign in screen, specifially the password part of the sign in process.

 7. You will be asked if you want to stay signed in. Click Yes or No accordingly.

Picture of the sign in screen asking if you want to stay signed in.

8. If you have multi-factor authentication enabled on your account, you will be prompted with this screen before advancing. Choose your preferred authentication method to verify your identity.

Picture showing the multi-factor authentication methods that are available.

9. You will now be signed into your cowboy mail account. From here, click your account icon in the top right and select My account.

Picture of the cowboy mail account screen with the my account menu open.

10. On this screen you will see an option to Install Office. Click this button. It will open a prompt to download the file for the Office Installation file.

Picture showcasing the option 'install office' where you can download the office installation file.

11. Depending on your web browser, select either save or run. If you chose to save, navigate to your browser's downloads and double-click the file. If you can't find this file, go into the downloads folder on Windows.

Picture showcasing the installation file in the windows download folder.

12. You will be prompted with a screen asking if you want to allow the app to make changes to your computer, select Yes. You may be asked to enter an administrator password before continuing.

13. This will begin the installation process for Office. It will take some time for the installation to complete. When the installation process is complete, close out of the installer window and begin using your Office applications.

14. If you encounter an issue or error during installation, please contact your IT department or the IT Helpdesk at this link.

Back To Top
SVG directory not found.