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How to steps

Note: If you've deleted a group (Teams are based on groups), it will be retained for 30 days by default. This 30-day period is considered a "soft-delete" because you can still restore the group.  After 30 days, the group and its associated contents are permanently deleted and cannot be restored.

  1. Start a support ticket by using this link Request Help.

  2. Provide name of team deleted.

  3. Verify deleted date is not over 30 days.

    1. Note: If not sure if it is over 30 days, still submit the ticket. Server Administration team will perform a search for the Team and see if it is available to be restored.

  4. Request support route ticket to Server Administration Team.


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