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Oklahoma State University



The OSU-IT Helpdesk delivers a wide range of technical support to all OSU students, staff, and faculty by telephone or email contact. Individuals who need in-person assistance with complex computer issues can call the Helpdesk to make an appointment with the associated Deskside Support area.


The OSU-IT Helpdesk addresses numerous technology issues. Some examples include wired or wireless network connections, ID cards, security, computer labs, O-Key accounts, Banner, the Online Classroom, set up on email on a cell phone, to name a few.

The Helpdesk uses incident tracking software to maintain reliability of managing the contacts so that customer issues are tracked and resolved quickly. First contact resolution is a primary goal of the OSU-IT Helpdesk.

The Helpdesk also creates and maintains the online knowledge resource web page.



Getting Started

Students, staff, and faculty can call during extended hours, or email the Helpdesk any time.

Phone: 405-744-HELP (4357)


Contact the Helpdesk to make an appointment with Deskside Support to get in-person assistance with complex computer issues.