Technology Support
Our helpdesk technicians are here to assist you with any tech issue or question. Chat
with our live support, find ways to contact the helpdesk, or get fast solutions to
common topics below.
Remote Assistance
We offer remote assistance using Microsoft Teams on open incident tickets. Please contact an IT technician using one of the methods provided above to open an incident ticket.
Helpdesk Hours
- Fall
General Phone Support In-person Support Monday - Friday 7 a.m. - 12 a.m. 8 a.m. - 5 p.m. Saturday 10 a.m. - 5 p.m. Closed Sunday 2 p.m. - 11 p.m. Closed Holiday Phone Support In-person Support Labor Day 12 p.m. - 10 p.m. Closed Nov. 27 -29 Closed Closed Dec. 23 10 a.m. - 5 p.m. Closed Dec. 24-25 Closed Closed OSU Winter Break (Except Weekends) 8 a.m. - 5 p.m. Closed Dec. 31 - Jan. 1 Closed Closed - Spring
General Phone Support In-person Support Monday - Friday 7 a.m. - 12 a.m. 8 a.m. - 4:30 p.m. Saturday 10 a.m. - 5 p.m. Closed Sunday 2 p.m. - 11 p.m. Closed Holiday Phone Support In-person Support MLK Day 8 a.m. - 12 a.m. Closed Spring Break 8 a.m. - 9 p.m. 8 a.m. - 4:30 p.m. - Summer
General Phone Support In-person Support Monday - Friday 7 a.m. - 10 p.m. 8 a.m. - 5 p.m. Saturday 10 a.m. - 5 p.m. Closed Sunday 2 p.m. - 10 p.m. Closed Holiday Phone Support In-person Support Memorial Day 12 p.m. - 10 p.m. Closed Juneteenth 12 p.m. - 10 p.m. Closed July 4-5 12 p.m. - 10 p.m. Closed